Stephie Del Paggio — Products, systems, and writing

No.TypeItemYear

— Customer feedback, at scale

01essayThe first pass, by the numbers2026 02essayWhy the human stays in the loop2026 03essayWho is feedback for? An anatomy of the loop, drawn2026 04essayTurning customer signal into systems: 2.5 years at Amazon2026

— Building with AI

05essayYour data is already a graph2026 06essayBuilding without a finished spec2026 07essayThe thread that replied in poetry2026

— AI & the enterprise

08essayThe dumpling was the stress test2026 09essayAgent workflows aren't just for engineers2026 10essayYour AI agent is a factory2026 11essayThe sifting is the hard part2026

— Reference

12cheat sheetEval Cheat Sheet — an easy way to understand what an eval is2026 13cheat sheetHarness Cheat Sheet — the machinery around the model2026

— Studio Felix

Voice-of-customer triage.

BUILDClaude via the Anthropic API, searching the open web — reviews, forums, Reddit, news. Feedback flows browser → backend → Claude; nothing stored.

LOGICClusters raw feedback into issues, then ranks by a weighted signal — severity, then reach, then recency. Your corrections re-rank it.

cherry-topaz.vercel.appANTHROPIC API

Personal finance, debriefed.

BUILDStatic HTML and JS — the parser, the stats, and the whole rules engine run in the browser; no server, no account, no dependencies. Optional second opinion through the Anthropic API, on your own key, summary only.

LOGICAsks what you think you spend before it shows you a single number, then scores the gap. Makes claims about your habits with confidence attached, lets you grade them, and rewires its own thresholds from what it got wrong. Only then does it rank what to do next — impact × confidence ÷ effort.

getofframp.vercel.appEVAL LOOP · CLIENT-SIDE

The org-wide feedback loop, as a product.

BUILDInteractive product prototype — one self-contained web app · designed and built with Claude · editorial UI · CVD-validated chart palette.

LOGICNine channels (support, field, early access, in-product) → one system of record. Seven personalized role views, from support triage to a 90-second exec brief. Praise travels the same pipes as complaints; every closed loop ends in 'you asked, we shipped.' Guided demo story + phased scale plan built in.

loop-vox.vercel.appINTERNAL TOOLS · PROTOTYPE

Live data storytelling.

BUILDNext.js + Framer Motion, drawing on live public feeds — NASA, USGS, NOAA, NYISO, Citi Bike, the NWS — proxied server-side with caching and graceful fallbacks. Real coastlines, charts, and gauges hand-built in SVG; no database, no keys.

LOGICOne page, three portraits at three scales: the world this second, a single human life, a city over a day. Every square is a true number, live — click one to fall into the story behind it.

portraits-mu.vercel.appLIVE PUBLIC DATA

Amazon 1P vendor operations.

BUILDNext.js + Claude with web-search tool use, server-side. Agentic tool-calling for chat and research; deterministic code for the financial math.

LOGICTrue net PPM per ASIN (co-op, freight, chargebacks, returns, ads); classifies chargebacks by root cause and drafts the dispute. Graded by evals.

henry-ten.vercel.appANTHROPIC API · KEEPA

Calendar agent.

BUILDGoogle Calendar read/write, over Telegram with voice. The write is gated in code, not the model.

LOGICReads the week's schedule and proposes one-line fixes; never acts without confirmation. Learns preferences as seasonal probabilities.

stanley-butler.vercel.appTELEGRAM · VOICE

Memory architecture.

BUILDClaude with a persistent memory layer — summarizes on a cadence and on exit; lighter models handle summarization.

LOGICRanks what to keep by importance and recency; a light root persona, values over rules.

eluna.spaceMEMORY LAYER

— Book

14novel29 — literary speculative novelAn alien infiltrates Wall Street and slowly falls in love with the ordinary business of being human.2024–26ongoing

— Experience

Amazon

Customer Success | Pricing

Little Bun Inc.

Founder / CEO

Harry's Inc.

Global R&D | Expansion

Morgan Stanley

Data · AI

EY

Corporate Tax

UT Austin

McCombs Business | Plan II Honors